Privacy Policy

Last Updated: November 2024

Introduction

Canvas-reef ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

Information We Collect

We may collect information about you in various ways, including:

• Personal Data: Name, email address, and other contact information you voluntarily provide when submitting enquiries or booking services.
• Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
• Cookies: Small data files stored on your device that help us improve your experience. See our Cookie Policy for more details.

How We Use Your Information

We use the information we collect to:

• Process and respond to your enquiries and booking requests
• Provide, maintain, and improve our services
• Communicate with you about services, updates, and promotional materials (where you have opted in)
• Analyse website usage to enhance user experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our rights
• In connection with a business transfer, such as a merger or acquisition

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent for processing
• The right to lodge a complaint with a supervisory authority

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Canvas-reef
42 Broadcast Lane
Pyrmont, NSW 2009
Australia
Email: [email protected]